Associate - Insurance operations [T500-20199]

ANSR is hiring for one of its clients.

About Arch

Arch Capital Group Ltd. (Arch) is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, and our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Part of the S&P 500, Arch has the size and capital position to remain a market-leading specialty insurer.

We are seeking a driven and detail-oriented professional to join our organization as an Associate – Insurance Operations. You will play a key role in supporting our core insurance processes, delivering high-quality service to stakeholders, and helping us maintain our operational excellence.

This is a unique opportunity to be part of a global organization where your contributions will directly shape the way we work, collaborate, and grow. If you are looking to join a values-driven company that rewards ownership, initiative, and teamwork, we invite you to apply.

• Delivering a meticulous and streamlined administrative service / SSR.
• Performing loss run pulling activities with accuracy and consistency, while contributing significantly to a smooth and efficient month-end close process.
• By meticulously managing policy data, implementing robust quality controls, and fostering collaboration across teams.
• Processing daily transactions as per the targets set by the process
• Exhibit the ability to manage and accommodate change effectively self and within the team proactively
• Follow all the policies outlined by the organization
• Organize / participate in various divisional level and organization level activities and initiatives.
• Ensuring on-time Weekly / Monthly reporting as required
• Liaising with other departments as necessary
• Engage in both process-oriented and personal skill enhancement trainings, while staying informed about industry updates.
• Understand customer requests and input accurate information into relevant IT / support systems.
• Ownership and Collaboration :
• Take full ownership of deliverables and collaborate effectively with the team to achieve collective targets.
• Consider the broader picture and recognize the importance of each process within the operational framework.
• Effective Communication :
• Correspond with customers in a clear and concise manner to ensure mutual understanding.
• Proactive Workflow Management :
• Proactively manage daily, weekly, and monthly workflows to meet key performance indicators and service standards.
• Ensure that all tasks are completed within designated timelines to uphold operational efficiency and customer satisfaction.
• Educational Qualification : Graduation in any discipline
• Previous work experience in relevant industry (not mandatory)
• Moderate to Excellent Computer skills; ability to work in MS Office systems is an added advantage.
• Good analytical skills, decision making, attention to detail, and business process orientation
• Must be flexible to work in different shifts