Technical Support Specialist (German)

Hi,

We are looking for IT Support - German Language

Exp : 4+ yrs

Provide Level 1 and Level 2 IT support to German-speaking users via phone, email, and chat.

Troubleshoot hardware, software, and network issues.

Translate technical documentation and user guides from English to German and vice versa.

Collaborate with global IT teams to resolve escalated issues.

Maintain records of support requests and resolutions in ticketing systems.

Assist in localization and testing of software applications for German-speaking markets.

Conduct linguistic quality assurance for translated IT content.

Participate in training sessions and contribute to knowledge base articles in German.