IT Systems Engineer Leader

Senior IT Systems Engineer Role

We are seeking a highly skilled Senior IT Systems Engineer & Technical Lead to manage, optimize and enhance our corporate IT infrastructure.

This role combines technical expertise with leadership responsibilities, giving ownership of cloud and endpoint engineering while mentoring team members, managing costs, and ensuring the successful delivery of IT initiatives.

• Cloud & Identity Management :
• Administer and optimize Microsoft Entra ID (Azure AD) for identity and access management.
• Manage Windows and macOS endpoints with Microsoft Intune (policies, applications, compliance).
• Support and optimize cloud resources across Azure and AWS, ensuring performance, scalability and cost efficiency.
• Monitor usage and proactively implement cost-saving measures.
• Automation & Process Improvement :
• Automate repetitive IT tasks (e.g. user lifecycle, reporting, monitoring) using PowerShell or Python.
• Contribute to infrastructure-as-code initiatives with Terraform or CloudFormation.
• Standardize and document IT processes to ensure alignment and consistency.
• Identify opportunities to reduce manual work and increase efficiency.
• Team & Task Management :
• Serve as a technical lead and mentor for IT engineers, providing hands-on guidance.
• Oversee task assignment, ticket queues, and project tracking for timely delivery.
• Establish KPIs for IT operations (uptime, SLA adherence, resolution times).
• Act as an escalation point for complex issues while coaching team members on solutions.
• Advanced Support & Operations :
• Troubleshoot complex problems across Microsoft 365, networking, endpoints and cloud environments.
• Manage full hardware lifecycle : provisioning, configuration, and decommissioning.
• Partner with security, DevOps, and application teams to align IT initiatives with organizational goals.
• Ensure compliance with regulatory requirements (NIST, SOC2, ISO).