Apply In 3 Minutes Windows Administrator

Job Description : Job Title : Wintel and O365 AdminShift Timings : Its rotational shift. Majorly Day shift IST and EST ( EST will be from home)Location : Hyderabad, Work from OfficeExperience Required : 3 - 8 YearsKey Skills : MS365 Admin, Windows Operating System, Troubleshooting, Networking basics, Active directory, RMM Tools, etc.Key Responsibilities : - Respond to and resolve basic technical support tickets, emails, or calls.- Log, categorize, and escalate incidents or service requests to L3 teams if required.- Monitor system alerts and proactively notify relevant teams.- Assist with software installations, basic network troubleshooting, and system access issues- Provide support for password resets, email issues, and end-user device setups- Document problems and their resolutions in the ticketing system.- Maintain hardware and software inventories.- Ensure proper communication and follow-up with users until issue resolution- Support onboarding / offboarding tasks (