Job Summary :
We are looking for a dedicated Data Analytics professional to manage and monitor key performance metrics across departments, ensuring timely insights, accurate reporting, and data-driven decision-making. This role will work closely with insurers, leadership, and cross-functional teams to enhance efficiency, identify trends, and support proactive corrective and Responsibilities :
- Monitor and analyse overall performance metrics such as TAT (Turnaround Time), DC utilization, NABL utilization,
and other key parameters.
Maintain user-wise tracking and productivity reports across departments.Analyse user performance and assist team leads in identifying areas for improvement.Provide actionable insights to support leadership and departmental decision-making.Collaborate with the reporting team to ensure accuracy and timeliness of data.Identify trends, deviations, or issues early and support corrective action implementation.Act as the central analytics resource for cross-departmental performance Skills :Strong knowledge of Excel, SQL, and BI tools (Power BI / Tableau) for data analysis and visualization.Ability to interpret and present large datasets into actionable insights.Strong analytical and problem-solving skills with attention to detail.Good communication and stakeholder management skills to work with insurers, leadership, and teams.Experience in productivity analysis, reporting, and performance monitoring.(ref : hirist.tech)