Associate General Manager - B2C Sales

About NoBroker

NoBroker is India’s leading prop-tech platform transforming the way people buy, sell, rent, and manage properties—without paying brokerage. With innovative technology and a customer-first approach, NoBroker delivers end-to-end real estate solutions including property discovery, home services, financial products, and rental management.

Role Overview

The Assistant General Manager (AGM) will be responsible for driving business performance, revenue growth, team leadership, and operational excellence for the assigned region. The role requires strong experience in real estate sales, channel development, customer management, on-ground operations, and P&L ownership.

Key Responsibilities

1. Business & Revenue Growth

Own and drive revenue targets for the assigned region or vertical.

Develop and execute strategies to increase property listings, closures, and service adoption.

Identify new business opportunities and partnerships to expand market presence.

Monitor sales funnel, conversion rates, and productivity metrics.

2. Team Leadership & Performance Management

Lead, mentor, and manage a large team of Sales Managers, City Leads, Relationship Managers, and Field Executives.

Set targets, track performance, conduct reviews, and ensure high output and discipline.

Build motivation, accountability, and a customer-centric culture.

3. Real Estate Operations Management

Ensure efficient property onboarding, site visits, customer coordination, and closure support.

Maintain high-quality standards for verified property listings and customer interactions.

Intervene and resolve escalated customer or partner issues.

Optimize operational processes to improve TAT and service quality.

4. Market & Competitor Intelligence

Track local market trends, pricing, supply-demand patterns, and competitor activities.

Provide insights to leadership for decision-making and strategy formulation.

5. Stakeholder Management

Collaborate with central teams including Product, Marketing, Finance, HR, and Operations.

Manage external stakeholders such as landlords, builders, channel partners, and service vendors.

6. Compliance & Process Adherence

Ensure adherence to company policies, sales ethics, and legal guidelines.

Implement audit processes to maintain accuracy in field operations.

Required Qualifications

Education

Bachelor’s degree required; MBA preferred (Marketing / Sales).

Experience

8–14 years of experience in real estate sales, brokerage, property management, or PropTech.

Proven experience in managing large sales / operations teams and achieving revenue targets.

Strong exposure to residential real estate markets.

Skills & Competencies

Strong leadership and people management skills.

Excellent communication, negotiation, and presentation abilities.

Data-driven approach with strong analytical skills.

High ownership, problem-solving attitude, and ability to work in a fast-paced environment.

Familiarity with CRM tools, dashboards, and reporting systems.

Key Performance Metrics (KPIs)

Regional revenue achievement.

Property listings and closure conversions.

Monthly active users / customer satisfaction (NPS).

Team productivity and retention.

Operational TAT, quality checks, and complaint resolution metrics.

Why Join NoBroker?

Work with India’s largest PropTech disruptor.

Fast-paced growth environment with learning opportunities.

High-ownership role with significant influence on regional business outcomes.

Opportunity to drive innovation in the real estate tech ecosystem.