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IT Executive

IT Executive

IBM ICE Q2DKochi, Kerala, India
11 hours ago
Job description

A. LMS Administrator

  • Upload and configure tests, quizzes, and content.
  • Manage user roles and permissions.
  • Ensure smooth LMS operations during exams.

B. ERP Administrator

  • Manage student registration, dashboards, and certification processes.
  • Handle ERP integration with other academic platforms.
  • Generate reports for management on student progress.

    • C. Assessment Technologist

  • Configure exam rules (randomization, difficulty, and time limits).
  • Validate uploaded content before exams.
  • Run pilot tests to ensure functionality.

    • D. Proctoring Engineer

  • Implement AI-based proctoring systems.
  • Monitor exam sessions and flag violations.
  • Generate post-exam integrity reports.

    • E. Content Integrator

  • Convert faculty-generated content into LMS-compatible format.
  • Ensure proper tagging, formatting, and categorization.
  • Upload content in multiple formats (PDF, video, interactive modules).

    • F. Helpdesk Support

  • Provide real-time assistance to students, faculty, and schools.
  • Log, track, and resolve issues within defined SLA.
  • Maintain knowledge base and FAQs for recurring problems.

    • Deliverables (common for IT team) :

  • Error-free and secure exam conduction.
  • Weekly IT performance and incident resolution reports.
  • Smooth student and faculty experience across platforms.
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    Executive It • Kochi, Kerala, India