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IT Services Professional
beBeeTechnicalVadodara, Gujarat, India1 day ago
Job descriptionBachelor's / Master's Degree in Computer Science or Information Technology ITIL V4 Foundation certification Knowledge of Windows, Mac, and Linux operating systems Proficiency in MS Office applications (PPT, Excel, Word)
Key Responsibilities :
- Provide technical assistance to end-users via various communication channels
- Qualify and escalate issues for remediation
- Triage issues to respective teams
- Regularly update and follow up on tasks in the queue
Requirements :
About the Role :
This Technical Support Specialist position is responsible for providing technical assistance to end-users. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and a willingness to work in rotational shifts.
Why This Role?
This role offers an opportunity to develop technical expertise, improve communication skills, and contribute to a dynamic team environment.
What We Offer :
A competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
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Service Professional • Vadodara, Gujarat, India
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