About the Role :
We are seeking an experienced Senior Project Manager to join our dynamic team in Cochin, Kerala . The ideal candidate will have 15–18 years of overall experience in the IT industry, with at least 7–8 years of hands-on project management experience. You will be responsible for successfully leading complex IT projects across technologies like Salesforce, Microsoft Azure, .NET, Data & AI , and ensuring on-time, on-budget delivery while exceeding client expectations.
This role requires strong experience in managing US-based customers , excellent stakeholder communication, and proven expertise in delivering technology-driven solutions in a fast-paced service-oriented environment.
Key Responsibilities :
- Lead and manage multiple end-to-end IT projects across various domains including Cloud (Azure) , CRM (Salesforce) , .NET applications , and Data & AI initiatives .
- Act as the primary point of contact for US-based clients , ensuring strong customer relationships and high satisfaction levels.
- Define project scope, goals, and deliverables that align with client expectations and business objectives.
- Prepare detailed project plans, resource allocation, schedules, and budgets. Monitor and report on progress, risks, and issues.
- Drive cross-functional collaboration between development, QA, DevOps, and business teams.
- Manage project risks, proactively identify issues, and implement effective mitigation strategies.
- Ensure adherence to company’s project management frameworks, quality standards, and compliance requirements.
- Conduct regular status meetings with internal teams and external stakeholders.
- Mentor and guide junior project managers and team leads.
- Participate in pre-sales activities including estimation, solutioning, and proposal development when needed.
Key Requirements :
15–18 years of total IT experience , with 7–8 years in a Project Manager role handling mid to large-scale IT projects.Proven experience managing projects in technologies such as :Salesforce CRM,Microsoft Azure (PaaS / IaaS).NET Framework / CoreData Engineering and AI / ML implementationsStrong experience managing US clients ; familiarity with US time zones, culture, and business expectations.Excellent written and verbal communication skills; ability to convey technical information to non-technical stakeholders.Proficiency in project management tools (JIRA, MS Project, Azure DevOps, etc.).Strong understanding of Agile and Waterfall methodologies; certification in PMP, PRINCE2, or Scrum Master is a plus.Bachelor’s degree in Computer Science, Engineering, or related field. Master’s degree preferred.Preferred Skills :
Client-facing experience in an services or IT consulting environment .Experience working with distributed teams across geographies .Ability to handle multiple projects simultaneously with a focus on quality and delivery.Strategic thinking and problem-solving abilities.