Talent.com
Front Desk Executive (Clinic)

Front Desk Executive (Clinic)

Clinic 365Bengaluru, Karnataka, India
14 hours ago
Job description

About the Company

We are Bangalore's fastest-growing Salon & Spa chain, with three years of proven success. Now, we're launching Clinic 365 our state-of-the-art Skin, Hair, Body & Laser Clinic, and we're looking for a key partner. We're seeking an experienced Consultant Dermatologist with a passion for cutting-edge technology to help build this venture from the ground up. This is a unique opportunity to grow professionally and financially with a company on the fast track.

About the Role

The Clinic Receptionist serves as the first point of contact for clients, ensuring a welcoming experience and smooth front desk operations. This role involves managing appointments for skin, hair, body slimming, and laser treatments, handling inquiries, and supporting administrative tasks.

Key Responsibilities

Client Interaction :

  • Greet clients warmly and provide information about skin, hair, body, and laser services.
  • Answer phone calls, emails, and social media inquiries promptly and professionally.

Appointment Scheduling :

  • Book and confirm appointments for dermatology, cosmetology, slimming, and laser treatments.
  • Coordinate with therapists and technicians to manage daily schedules efficiently.

    • Front Desk Operations :

  • Maintain a clean and organized reception and waiting area.
  • Handle billing, payments, and product sales (skincare, hair care, slimming packages).

    • Administrative Duties :

  • Register new clients and update records in clinic management software.
  • Ensure confidentiality of client information and compliance with clinic protocols.

    • Customer Experience :

  • Assist clients with pre-treatment instructions and post-treatment care guidelines.
  • Manage feedback and escalate concerns to the Clinic Manager when necessary.

    • Qualifications & Skills

  • High school diploma or equivalent; diploma in hospitality or healthcare administration preferred.
  • Prior experience in a beauty, wellness, or medical clinic setting is an advantage.
  • Proficiency in MS Office and appointment scheduling software.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and maintain professionalism in a fast-paced environment.

    • Personal Attributes

  • Friendly and approachable demeanor.
  • Strong organizational skills and attention to detail.
  • Customer service orientation with empathy and patience.

    • Reports To : Clinic Manager

    Work Location : Raghuvanahalli, Kanakapura Main Road Bengaluru. View Location

    Equal Opportunity Statement

    We are committed to diversity and inclusivity.

    Create a job alert for this search

    Front Desk Executive • Bengaluru, Karnataka, India