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Manager - Data & Ai Delivery T500-21659
Manager - Data & Ai Delivery T500-21659Delta Air Lines • Bengaluru, Republic Of India, IN
Manager - Data & Ai Delivery T500-21659

Manager - Data & Ai Delivery T500-21659

Delta Air Lines • Bengaluru, Republic Of India, IN
1 day ago
Job description

About Delta Tech Hub :

Delta Air Lines (NYSE : DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

KEY RESPONSIBILITIES :

Communicating and Influencing :

  • Act as the primary liaison between UK Data & AI leadership and Virgin DTH squads, ensuring transparent communication of priorities, progress and risks.
  • Represent Data & AI teams in local forums, architecture councils and leadership discussions.
  • Build trusted relationships with Product, Digital and Technology stakeholders to facilitate data driven decision-making.
  • Evangelise data and AI best practices through showcases, demos and communities of practice.

Leadership and People Management :

  • Lead and mentor multidisciplinary Data& AI squads, fostering high performance and continuous development.
  • Oversee recruitment, onboarding and career progression for data engineers, scientists, analysts and MLOps engineers.
  • Champion an inclusive, data driven culture that rewards experimentation and learning.
  • Provide coaching, feedback and performance reviews;
  • ensure team wellbeing and policy compliance.

    Data & AI Delivery and Agile Execution :

  • Own end to end delivery of data platforms, analytical products and ML / LLM solutions through Agile ceremonies.
  • Facilitate iterative development, backlog refinement, estimation and sprint planning for Data & AI workstreams.
  • Ensure robust data governance, quality and security throughout the lifecycle.
  • Coordinate with Digital teams to integrate data products via APIs and event streams into customer facing applications.
  • Drive adoption of MLOps / LLMOps pipelines for continuous training, monitoring and model governance.
  • Stakeholder Engagement and Communication :

  • Translate strategic goals into prioritized Data& AI roadmaps with business stakeholders.
  • Provide regular reporting on delivery KPIs (velocity, throughput, value delivered) and model performance metrics.
  • Proactively surface and mitigate risks, dependencies and blockers impacting data initiatives.
  • Operational and Local Hub Management :

  • Ensure squads have access to modern data tooling, cloud resources and secure environments.
  • Partner with Facilities and IT to maintain productive, hybrid friendly working practices.
  • Lead continuous improvement initiatives, leveraging retrospectives and data driven insights.
  • Track and optimize resource utilization, cost and quality metrics for Data & AI delivery.
  • Innovation and Continuous Improvement :

  • Stay abreast of emerging AI trends (e.G., Generative AI, LLM fine tuning) and assess applicability to Virgin Atlantic use cases.
  • Promote a culture of experimentation, hackathons and proofs of concept to accelerate learning and innovation.
  • WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS) :

  • Bachelor’s degree in computer science
  • Proven experience leading Agile Data & AI delivery teams across data engineering, BI / analytics, data science, ML and LLM product development.
  • Deep understanding of data Lifecycle methodologies (CRISP DM, MLOps / LLMOps) and traditional SDLC.
  • Hands on knowledge of cloud data platforms (AWS / Azure / Databricks), data Warehousing, streaming, and API centric integration patterns.
  • Demonstrable expertise in Scrum, Kanban and SAFe;
  • Agile certification (CSM, PSM, SA, etc.) preferred.

  • Strong leadership and people management skills in multi-location / global settings.
  • Experience delivering BI & reporting solutions (e.G., Power BI, Tableau) and operationalizing ML models via APIs or interactive applications.
  • Excellent stakeholder management, communication, and problem-solving abilities.
  • Experience in Team Leadership : Managed, mentored, coached and developed teams, fostering a collaborative and creative work environment
  • Experience in Resource Allocation, Capacity Planning & Resource utilization
  • Experience in Performance Management by providing regular performance feedback, recognizing achievements and addressing areas for improvement.
  • WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS) :

  • Previous airline experience
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    Data Data Manager • Bengaluru, Republic Of India, IN

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