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15h Left : Foreclosure – SME / Team Lead

15h Left : Foreclosure – SME / Team Lead

Career GuidelineIndia
17 hours ago
Job description

Hiring for Foreclosure – SME / Team Lead

Location : Mumbai / Hyderabad

Notice Period : Immediate or up to 30 days

Qualification : Any Graduate

Experience : 4–12 years

Package : SME – up to 8 LPA | TL – up to 12 LPA

About the Role

We’re looking for experienced professionals with strong expertise in US Mortgage Foreclosure and Bankruptcy processes. This role requires end-to-end foreclosure management experience and excellent communication skills.

Key Responsibilities

Leadership :

  • Lead and motivate a foreclosure team to meet quality and productivity standards.
  • Manage team performance, provide feedback, and support career development.
  • Promote a positive work environment that encourages retention and teamwork.
  • Handle people-related matters in coordination with HR and management.

Operations :

  • Manage day-to-day operations and ensure all KPIs are met.
  • Prepare and review daily, weekly, and monthly MIS / MBR / QBR reports.
  • Handle client interactions and escalations professionally.
  • Identify and resolve operational and technical issues promptly.
  • Conduct regular quality checks, training sessions, and performance reviews.
  • Mentor and guide foreclosure associates to improve process efficiency.

    • Continuous Improvement :

  • Drive continuous improvement initiatives and process enhancements.
  • Contribute ideas for improving efficiency and customer experience.
  • Conduct appraisals, provide structured feedback, and document performance outcomes.

    • Required Skills & Experience

  • 2–10 years of experience in BPO / US Mortgage – Foreclosure domain.
  • Minimum 2 years of team handling experience.
  • Strong knowledge of US Mortgage Foreclosure and Bankruptcy processes.
  • Excellent written and verbal communication skills.
  • Good interpersonal, time management, and planning skills.
  • Proficient in MS Office applications.
  • Flexible to work in different shifts.

    • Why Join Us

    Be part of a team that values leadership, accountability, and continuous learning. You’ll work closely with clients and internal stakeholders to deliver high-quality results in a fast-paced environment.

    Interested candidates can contact :

    Hema (HR)

    91365 35233

    ✉️ Hemavathi@careerguideline.com

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