Important Note (Please Read Before Applying)
🚫 Do NOT apply if :
- You have less than 10 years of total project management experience.
- You lack experience managing client-facing, IT delivery projects .
- You are unfamiliar with Agile or Project Management methodologies .
- You cannot work in a cross-functional, multi-regional delivery setup .
✅ Apply ONLY if :
You meet all mandatory requirements above.You have a proven record of managing complex, client-facing projects .You are proactive, structured, and passionate about delivery excellence .Job Title : Project Manager – Service Delivery
Location : Hyderabad
Experience : 10+ Years (STRICTLY)
Employment Type : Permanent / Full-Time
Notice Period : Immediate
About the Company :
Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.
Job Description :
As a Project Manager – Service Delivery , you will play a critical, hands-on role in managing end-to-end client delivery across multiple technology and modernization projects. This position combines project leadership, client relationship management, and internal coordination to ensure seamless execution and delivery excellence.
Key Responsibilities :
Partner with customers to build strong, trust-based relationships and act as a coach and advocate.Understand client business objectives, priorities, and challenges to drive successful outcomes.Plan, manage, and deliver projects using Agile and standard PM practices.Develop and maintain project plans, schedules, and budgets; manage risks, dependencies, and changes.Ensure seamless handover from Sales to Delivery during project initiation.Track and report project progress to stakeholders through clear, concise communication.Manage internal team expectations, ensuring clarity of scope, roles, and success metrics.Collaborate across regions (India, US, Europe) for consistent delivery and knowledge transfer.Identify process improvement and account growth opportunities.Mandatory Skills :
10+ years of experience managing mid to large-scale IT or cloud transformation projects .Proven experience in professional services / client delivery environments .Strong understanding of Agile, Scrum, and Project Management methodologies .Solid experience with project planning, stakeholder communication, and budget management .Excellent written and verbal communication; strong organizational and coordination skills.Background in engineering, software delivery, or product management preferred.Proficiency in project management tools (e.g., Jira, Confluence, MS Project, etc.).Preferred / Good to Have :
Certifications such as PMP, PMI-ACP, or CSM .Experience with career management or coaching team members .Exposure to cloud, digital transformation, or modernization projects .