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ServiceNow Developer - HRSD (PAN INDIA)

ServiceNow Developer - HRSD (PAN INDIA)

Tata Consultancy Servicesnagpur, maharashtra, in
1 day ago
Job description

Job Description.

Job role : ServiceNow Developer - HRSD

Required Skill Set : ServiceNow, HRSD / ESC Modules, Java / JavaScript

Location : PAN INDIA

Experience : 5+ Years

Technical Competency

  • Experience in development and customization of the ServiceNow HR Service Delivery[Employee Service Management] applications, including :
  • HR Case Management
  • HR Knowledge Management
  • Employee Service Center (Portal)
  • Enterprise Onboarding and Transitions (Lifecycle Events)
  • Employee Document Management
  • Performance Analytics for HR
  • Integration experience with HRSM / HRIS system (Workday, SAP SuccessFactors)
  • Integration experience with directories, such as Active Directory using methods such as LDAPs
  • Web Services, JDBC, SFTP integration experience
  • Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
  • Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
  • Must be ServiceNow Certified Systems Administrator and Certified Implementation specialist in HRSD
  • Should possess knowledge in Agile / Scrum methodology
  • Basic knowledge with ITIL / industry standards and HRSD processes
  • Knowledge of software development lifecycle (SDLC)

Behavioral competency

  • Effective communication skills with both non-technical and technical audiences (verbal and written)
  • Excellent Interpersonal skills to work with the project team members collaboratively
  • Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

    • Good-to-Have

  • ServiceNow Certified Implementation Specialist in ITSM
  • ITIL V3 / V4 foundation certification
  • Service Certified Application developer[CAD] certification

    • Responsibility of / Expectations from the Role

  • Identify and define business solutions for all HR users, aiding in translating HR business requirements into technical requirements
  • Work in conjunction with ServiceNow Platform Administrator and ITSM developers
  • ServiceNow HRSD module configuration and development, including data imports and software integrations with HR systems of record
  • Assists with troubleshooting patch / release management focusing on HRSD
  • Develops UI forms, fields, notifications, Automation scripts , integrations ,workflows and reports
  • Create, monitors, modifies, and publishes service catalog workflows with approvals
  • Work with HR team to design and create Employee Service Portal
  • Creates access control rules (ACLs) and validations in various workflows
  • Understand the given application requirements and capture User Stories
  • Understand and follow the Best Practices and Standards / Guidelines for development
  • Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories
  • Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria
  • Responsible for the code quality of assigned tasks
  • Perform Unit Testing and do documentation as required
  • Provide support to the users during the User Acceptance Testing
  • Provide required training to the HRSD fulfiller and Administration users on the user stories developed
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    Servicenow Developer • nagpur, maharashtra, in