Microsoft Dynamics 365 F&O - Application Specialist (Warehouse)

Microsoft Dynamics 365 F&O - Application Specialist (Finance / Warehouse)

Report to : APAC IT Head

Duties and Responsibilities

Support business functions in describing and documenting business requirements for the

application in scope.

Convert the business requirements into a development

maintenance plan for the application in scope respecting the global IT strategy and plan, policies and other relevant frameworks.

Collaborate with other application specialists ensuring a consistent solution and long-term

governance of data.

Stay updated on, and evaluate vendor updates, patches and fixes.

Contribute with skills and knowledge to the development and maintenance plan for the

Application.

Contribute with skills and knowledge to the work on IT architecture and design rules.

Introduce new functionality and propose changes to drive business efficiency.

Follow up on the quality, performance and cost efficiency of the application in scope.

Document and maintain records of the business requirements for the application and area

in scope.

Document and maintain records of the implementation of business requirements in the

application in scope.

Provide second- and third-line support when needed.

Provide end user training, user manuals and FAQs for the application in scope.

Drive testing of the application in accordance with the defined test strategy and plan.

Drive and lead the work on the implementation of compliance to policies, laws and

regulations and relevant industry standards for the application and area in scope.

Mandates

Propose and define the development and maintenance plan for the application in scope, in

collaboration with business owner, business stakeholders and the architecture team.

Define the implementation of changes for the application in scope.

Define the data architecture for the application in scope based on global data architecture.

Approve test protocols.

Qualifications

Bachelor’s or master’s degree in relevant area

More than 3 years’ experience from using the application in scope.

Deep knowledge of business processes supported by the application in scope.

Experience from working in a multicultural organization.

Experience of working with ITSM and ITIL.

Experience of working with agile methods and frameworks.

Excellent language skills in English.