Hiring For L1 Technical Support

Salary : 5 lakhs- 6.25 lakhs per annum (Based on experience)Work Location :   Ramanujan IT city, Taramani ,Chennai.

If interested, share your update resume through WhatsApp to Pavithra - 7845935727

Note : Only technical experience background from customer support with good communication skills can apply.  Responsibilities.

• The Cloud Support Analyst is responsible for responding to and resolving customer requests for assistance with technical issues related to their solution.
• Troubleshoot and resolve software related issues utilizing company systems, utilities and
• support processes with assistance and direct oversight from team members Customer services skills
• Oral and written communication skills that demonstrates a professional demeanor and the ability to interact with others both internally and externally
• Collaboration skills, applied successfully within a team as well as other areas
• Organizational, multi-tasking, and time management skills
• Critical thinking  and  problem-solving  skills
• Basic knowledge of  software products, methodologies, and concepts ; actively learning
• product lines, interactions, and verticals to gain better understanding for issue resolution.

Skills Required

L1 Support, Bpo, Networking Support, Technical Support, Customer Services