Operations Lead - Energy Trading
We are seeking a highly experienced Operations Lead to oversee the day-to-day activities of our support and DevOps functions in the energy trading domain. The ideal candidate will have a strong understanding of trade lifecycle processes, system integration points, and Openlink Endur / Findur (v14 or higher preferred).
- Manage India-based operations team responsible for Support, DevOps, and System Monitoring for Openlink Endur / Findur implementations.
- Oversee incident management, system health checks, and performance tuning to ensure uninterrupted client operations.
- Collaborate with global teams and clients to align operational strategies with business goals and SLAs.
- Drive continuous improvement initiatives by analyzing recurring issues, optimizing workflows, and implementing automation where feasible.
- Ensure robust documentation practices, including SOPs, runbooks, and knowledge base articles.
- Mentor and develop team members through structured training, performance reviews, and career development plans.
To succeed in this role, you must possess :
A minimum of 15 years of experience in IT consulting, support, or operations roles, with at least 3 years in a leadership or Lead Operations capacity.Hands-on experience with Openlink Endur / Findur (v14 or higher preferred)Strong analytical skills and attention to detail.Excellent communication, stakeholder management, and documentation skills.Benefits include :
A permanent job contract.Competitive compensation package and allowances for shifts as per industry standards.24 days' vacation plus public holidays and sick leaves.Training and Development opportunities.A collaborative team environment.