Dental Claims Submission and Appeals Agent

Company Mission :

We Help dentists get paid fairly and have peace of mind while providing excellent dental care.

Core Values : Discipline

Integrity

Responsibility

Proactive

Results - Oriented

About Us :

For more than ten years, EZ Dental Billing has been providing dental offices all over the US with billing solutions to help clients track receivables and maintain efficiency. We are proud to be able to offer 50 years’ worth of combined experience in both accounts receivable and dental practice management. We offer the best solutions against everyday challenges owners battle trying to operate a successful dental practice.

Job Description :

We are seeking a detail-oriented and organized Dental Claims Submission and Accounts Receivable (AR) Agent to join our dental practice team. This role is responsible for the timely submission of dental insurance claims, tracking payments, following up on outstanding balances, and ensuring the accuracy of accounts receivable. The ideal candidate will have experience with dental billing software and a strong understanding of insurance claim processes.

Key Job Responsibilities :

• Submit dental insurance claims electronically and manually with accuracy and timeliness
• Review patient records, treatment plans, and insurance coverage to ensure proper coding and documentation
• Follow up on unpaid or rejected claims; investigate and resolve discrepancies
• Monitor accounts receivable reports and maintain current aging reports
• Communicate with insurance companies to resolve claim issues and obtain payment status
• Work with front office staff and patients to clarify billing inquiries and account balances
• Ensure compliance with HIPAA regulations and dental billing guidelines

Requirements :

What you can expect with a career at EZDB :