Oracle SCP Support Engineer

Experience : 6 to 10 Years.

Job Location : Type : Full-time.

Looking for Immediate to 30days.

We are seeking a skilled professional to manage our Oracle SCP (Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production Responsibilities :

• Support Oracle Demand Planning processes, including CTO forecasting and planning measure management.
• Collect data from Fusion and internal system, troubleshooting failures.
• Support supply planning processes like MPR and constrained / unconstrained planning.
• Utilise expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes.
• Lead E2E Planning Integrated Business Cycles.
• Resolve critical planning issues related to plan behaviour, data gaps, Supply / demand reconciliation issues, etc.
• Execute quarterly patching testing and validations.
• Receive, analyse, and prioritise support tickets related to Oracle Demand Planning Processes, including CTO forecasting and planning measure management.
• Perform initial assessment of issues with data collection from Fusion, internal and external systems.
• Triage failures and route to appropriate support teams / On-calls.
• Document and categorise the supply planning process, like MRP and constrained / unconstrained planning.
• Identify the severity and impact of problems related to supply planning data models, REST APIs and BIP reports.
• Monitor & Coordinate support for E2E planning integrated Business Cycles.
• Manage incident tickets related to support E2E Oracle SCP.
• Track and prioritise quarterly patch testing :
• 6 to 10 Years experience with Oracle Demand, Supply Planning & Global Order Promising solutions.
• Strong understanding of supply chain planning concepts and methodologies.
• 5+ years of relevant exp in Support or implementation projects.
• Manual Testing experience & have written test cases.
• Good Communication for an Individual contributor role.
• Proficiency in data collection and integration between systems.
• Knowledge of MRP and planning process.
• Experience with REST APIs and BIP reporting.
• Good Understanding of integrated planning business cycles.
• Strong troubleshooting and problem-solving skills.
• Ability to manage quarterly patch testing processes.
• Excellent communication skills with both technical and business :
• Technical aptitude with data models, BIP and system integration (REST APIs, etc.
• Strong analytical and critical thinking abilities.

(ref : hirist.tech)