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Quality Analyst I - L&D

Quality Analyst I - L&D

ConfidentialPune
30+ days ago
Job description

How you will do it

  • Leverage internal workflow and reporting capabilities to review and test custom graphic layouts, assets, screens, user experience and article buttons / hyperlinks for all knowledge updates, prior to publication.
  • Submit and maintain BSC reports, analyze, and categorize patterns of defects, and help find resolutions while coaching content specialists on areas of opportunity.
  • Complete regular reviews of content due to expire and drive reviews and continuous improvement in partnership with subject matter experts and owners.

What we look for

  • Graduate or Postgraduate from a recognized university
  • 5-8 years of experience in QA / manual testing, specifically within the digital domain
  • 1-3 years in HR operations or related internal operations environment

    • Specialized Skills

  • Demonstrated proficiency in both written and verbal English communication. Technical writing experience a plus.
  • Strong knowledge of user experience standards and knowledge / content management best practices
  • Sound knowledge of software testing methodologies and strategies
  • Proficiency in manual testing for various platforms, including web browsers, windows, and mobile applications.
  • General understanding of HR policies, procedures, processes, and other areas in HR operations.
  • Taking personal initiative to foster a performance-driven culture with a strong focus on customer orientation and continuous improvement.
  • Demonstrated ability to work collaboratively and / or independently as necessary to deliver results.
  • Experience driving operational improvements through disciplined execution.

    • Skills Required

    Content Management, Hr Operations, Quality Analyst, Technical Writing, Hr Policies, Windows

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    Quality Analyst • Pune