Telesales Specialist

Company Description

DreamAhead Learning Hub is a fast-growing EdTech and career guidance company dedicated to helping students make informed choices about their education and careers. We provide expert-led sessions, personalized guidance, and future-ready learning solutions to bridge the gap between education and real-world opportunities. By collaborating with schools, colleges, and educational partners, we impact thousands of students across Andhra Pradesh, Telangana, and beyond. Our mission is to empower students with the clarity, confidence, and skills required to succeed in today's competitive world.

Role Description

This is a full-time on-site role for a Telesales Specialist, located in Hyderabad. The Telesales Specialist will be responsible for making outbound calls to potential and existing customers, promoting and selling DreamAhead's educational services and products, and providing customer support. The role involves maintaining accurate customer records, working closely with the sales team, and contributing to the overall sales strategy. The specialist will also handle customer inquiries and concerns, ensuring a high level of customer satisfaction.

Qualifications

• Customer Service and Customer Support skills
• Excellent Communication skills
• Sales skills
• Experience in Training
• Strong problem-solving and organizational skills
• Ability to work independently and in a team
• Proficiency in relevant technology and CRM systems is a plus
• Bachelor's degree in Business, Marketing, or related field preferred

Skills Required

Training, Customer Support, Sales, Customer Service, Organizational Skills, Problem-solving, Crm Systems