Company Description
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Job Description
Role and Responsibility :
- Understanding customer's requirement / ultimate goal and recommending most appropriate (feasible, simplest and most economic) solution to customer. If necessary, provide alternative solution / s.
- Conveying product range as per 'organizational limitations and capabilities'.
- Circulating checklists to branches for necessary inputs to provide appropriate solution.
- Discussion with second level offer support team for non-standard enquiries & on time offer submission to Demag sales front line
- Discussion with Engineering team for high value customized solutions during offering phase
- Discussion with Manufacturing team for high value non-standard supply material during offering phase
- Submitting detailed technical solution that is being offered to meet customer requirement.
- Submitting price for the solution (Supply, Transportation and Service)
- Accompanying branch during customer interactions if required
- Create and update the Bill of Materials (BOM) in SAP for non-standard projects.
- PO review for techno commercial points
- Attending Project KOM and support order execution as and when required
- Monitoring SOP adherence
- Improvement plan execution to increase profitability.
- Conducting sales product training for Demag Sales front line & Distributor front line.
Work Environment (Office / Factory / Site) : Office Primarily and based on need may travel to distributor & customers location.
Qualifications
KPI :
Punctuality- For Offer data releaseAccuracy- As per the customer's requirement as mentioned in RFE and commercial optimizationPerformance – Data Maintenance, solutionCreate and update the Bill of Materials (BOM) in SAP for non-standard projects within timeframeEducation Required : BE Electrical / Mechanical
Professional Experience Required (Max – Min.) : 7-10 years
Additional Information
Competencies and Skills Required :
Knowledge of Crane Standard like IS : 3177, IS : 4137, CMAA, FEMExperience in design of Hot metal handling cranesExperience in Mechanical and Electrical components-sizing, selection etcFamiliarity with SAP and Efecte systems.Good Team player and solution-oriented person.Good Knowledge of Excel toolPresentation skillsAwareness about ISO 9001, 14001, 45001 requirementsKonecranes moves what matters . We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
Skills Required
Experience in Mechanical and Electrical components-sizing selection etc, Knowledge of Crane Standard like IS 3177 IS 4137 CMAA FEM, Experience in design of Hot metal handling cranes, Good Knowledge of Excel tool, Familiarity with SAP and Efecte systems, Awareness about ISO 9001 14001 45001 requirements