Client Servicing Manager (Healthcare)

Qualification : MBA / PG compulsory (Top Institute )

Principal duties, activities and responsibilities for the position :

1. Actively participate in the development of Brand / Communication strategies based on

clients’ sales and marketing objectives. Initiate Brand planning discussions between the

client and agency teams.

2. Independently work on small assignments, handle client meetings at junior levels, take

small briefs and independently present the Agency’s recommendations on such

assignments.

3. Minute and circulate all discussions / briefs / information, post client meetings and

telephonic or email interactions with the client.

4. Obtain, tabulate, maintain and update sales and market share information for the client

(and its competitors) and share this with other team members.

5. Prepare briefs for creative development, Market planning, Market Research etc. Conduct

internet searches and compile information to support development of work for the client.

Preparation of job requisitions for the Studio, Creative Department, Media , production etc.

6. Regularly follow-up with Studio, Media, Production, Film and other departments to ensure

ongoing jobs are being executed as per the brief and as per to time schedules.

7. Coordinate with and assist relevant departments in photography assignments, film / TV

production, radio production, etc…

8. Supervise and ensure that all estimates and bills are submitted on time and approved /

acknowledged by client.

9. Forward outstanding statements and payment reminders to client and follow up on timely

collection of payments.

10.Maintain friendly and helpful relations with clients and other business associates at all

times.

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