The capacity to develop and retain knowledge of manufacturer requirements in order processing to insure timely and successful transactions both downstream and upstream (AR, procurement, RMA, Vendor Management, Negotiation etc)Exhibit an understanding of policies and processes and yet exercise judgement and flexibility in their implementation to allow for reasonable advancement of business activity without ridged and inflexible approach. Policies and processes are defined to set limits and provide direction rather than rigid and inflexible rulesCreate and maintain detailed and accurate documentation of all transactionsCommunicate key Customer purchase terms and conditionsReconcile sales order submissions and produce valid system ordersMaintain database integrity in all transactionsPossess passion for numbers and financial data, extensive product knowledge and systems knowledge to ensure all reporting requirements can be metStrong SAP Sales Distribution domain in Order managementGood functional skill set in Sales, procurement from Product based organization is a plusNeed to have experience in creation / amendment of sales orders reiteration of components in the order and exception management of such orders upon request from customers.Candidate should have experience in SAPProficient in working with spreadsheetsCo-coordinating with internal customer on timely basis and meeting their additional requirements.Internal coordination with Purchases Department & Warehouse teams for smooth execution of orders.An understanding and be responsible to ensure accurate intake, approval and processing of RMA ordersAssist in the process improvement of activities related to this position to include ideas on implementation of SLA and fixing TAT for each task to be completed accordingly.Act as backup for other positions as needed and assigned by managementSkills Required
Sap, Sales, Order Management, Product Management