Customer suport Executive / Engineer

Job Detail-

Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle

Responsible to support the Engineer on Field Daily Co-ordination and Support with Team.

Any service industries candidates will be applicable but Field Engineer coordination, should be must

Co-ordinate and update customer service call status

Generating daily, Weekly and monthly report Maintaining inventory

Tracking engineer expenses

The candidate is required to attend to the customer calls and provide them the required information.

The candidate should be able to understand the client's complaints and work upon resolving them.

The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer

MIS on Daily / Weekly / monthly basis to be submitted to the management

Skills Required

Customer Service