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Help Desk Engineer

Help Desk Engineer

ConfidentialBengaluru / Bangalore
9 days ago
Job description

Description

We are seeking a skilled Help Desk Engineer to join our team in India. The ideal candidate will have experience in providing technical support and be adept at troubleshooting a variety of hardware and software issues. If you are a problem solver with strong communication skills, we would love to hear from you.

Responsibilities

  • Provide technical support and troubleshooting for hardware and software issues.
  • Respond to user inquiries via phone, email, and chat in a timely manner.

Skills and Qualifications

  • 3-10 years of experience in a Help Desk or technical support role.
  • Ability to work independently and as part of a team.
  • Education

    Bachelor of Computer Science (BCS), Bachelor Of Technology (B.Tech / B.E), Master in Computer Application (M.C.A), Master of Computer Science (MCS), Bachelor Of Computer Application (B.C.A), Masters in Technology (M.Tech / M.E), Master of Technical & Professional Communication, PG Diploma, Master of Science (MS / M.Sc), Bachelor of Science (B.Sc), Master in Computer Management (M.C.M), Masters in Communications Disorders (MCD), Aviation

    Skills Required

    Windows Support, Network Troubleshooting, Hardware Repair, Software Installation, Remote Support, Active Directory, ticketing systems , Vpn Configuration, Database Management

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    Help Desk Engineer • Bengaluru / Bangalore