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3 Days Left : Site Reliability Engineer

3 Days Left : Site Reliability Engineer

ACL DigitalBengaluru, Karnataka, India
4 hours ago
Job description
  • Service Management : Maintain application uptime / performance, manage system enhancements and defects, oversee daily operational activities, and ensure continuous improvement and adherence to ITIL best practices
  • Technical Skills : Modify existing code (Python, react, graphql, rest API), understand microservices architecture and REST web services.
  • Must have exposure to AWS services (Ec2, IAM,s3, API Gateway, CloudFormation, VPC,ECS, EKS, EFS, lambda, SNS, SQS, event bridge )
  • Automation and Optimization : Familiarity with automation tools like GITHub Action, EKS,Teraform and scripting languages (Python, Bash, PowerShell), and experience integrating automation into the development lifecycle.
  • Must have production / Application support experience with the ITIL framework predominantly Service mgmt, Incident mgmt, Change mgmt, Problem mgmt & CAPAs.
  • Additional Skills : Strong ITSM experience with knowledge on INC, PRB, CHG & CAPA Management, understanding of code quality, troubleshooting platform / infrastructure issues, SQL database knowledge, and experience with tools like Service-now, JIRA
  • Communication and Problem-Solving : Excellent analytical, organizational, and communication skills, ability to manage vendors and business stakeholders, and influence decision-making processes.
  • Candidate should have L2 level of DevOps / SRE support expertise, hands-on experience in issue resolution, fixing user-access issues, report related fixes.
  • General understanding on DevOps life-cycle, SRE Principles and best practices, good in communication skills & stakeholder management.
  • Vendor Management
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    Site Reliability Engineer • Bengaluru, Karnataka, India

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