Operations Support Specialist (Property Management)

Position : Operations Support Specialist (Property Management)

Work Location : Vastrapur, Ahmedabad, Gujarat (100% Onsite)

Work Hours : 6 : 30 PM – 3 : 30 AM IST (Night Shift - Monday to Friday)

Head Office : Ontario, Canada

Cab facility for commuting convenience.

Note : During the training period, the schedule will be Monday to Saturday. After successful training, it will transition to a Monday to Friday work week.

Role Overview

We are looking for a detail-oriented and proactive Operations Support Specialist to join our growing team. This role involves coordinating daily cleaning and maintenance activities, supporting on-site teams, and ensuring properties are always guest-ready.

This is a full-time, Ahmedabad-based position requiring excellent English communication skills, strong organizational ability, and a problem-solving mindset.

Key Responsibilities

Coordinate daily cleaning and maintenance operations to ensure all properties are 100% guest-ready.

Communicate with cleaners, contractors, and field teams — providing real-time support and sending timely reminders.

Review and audit property photos / reports for quality assurance.

Manage supply orders, track inventory, and maintain operational expense records.

Create, track, and resolve maintenance tickets in ClickUp in a timely and cost-effective manner.

Process cleaner invoices and assist in preparing monthly client invoicing.

Maintain updated operational checklists and documentation.

Provide proactive administrative and operational support to the broader team.

Required Skills & Qualifications

Strong verbal and written English communication skills.

Proven ability to coordinate multiple tasks and manage priorities under tight deadlines.

High level of attention to detail and accountability.

Proficiency in Google Workspace (Drive, Sheets, Docs) and Microsoft Office.

Experience using task management tools such as ClickUp, Asana, or Trello good to have

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