Onsite Maintenance Engineer

Job Summary :

The AVI-SPL Onsite Maintenance Engineer will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

Essential Duties and Responsibilities :

Setup / breakdown of conference spaces to meet the customers event needs

Perform preventative maintenance task to help maintain customer spaces including but not limited to : testing / repairing cables, testing / repairing various hardware components

Clean various AV equipment including but not limited to : camera lenses, monitors and equipment fans.

Responsible for job site documentation as needed

Field installation of control programs (AMX / Crestron / Firmware) – upload and download capability

Field service support of control programs (AMX / Crestron / etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability

Field service support of networked devices (Routers, IP Protocols, etc.)

Perform support tasks in a timely and quality conscious manner including but not limited to : meeting support, installing connectors, video / audio recording support

Work with internal / external teams in a professional manner that reflects the values of AVI-SPL

Provide client training as needed

Adhere to and understand local safety standards for all site duties

Setup and troubleshoot various audio / video systems.

Travel to various job sites as required

Other duties assigned as needed Skills and Abilities :

Effectively communicate with employees, customers and colleagues

Ability to use hand and power tools in a safe and efficient manner

Ability to manage small to medium projects

Ability to solder & crimp connectors

Minor programming capability (AMX / Creston) – changes and troubleshooting

Ability to work and think independently and ensuring to meet deadlines

Basic computer knowledge

Knowledge of basic signal flow for audio, video and control

Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards

Education and / or Experience :

Minimum of 3 - 5 years of audiovisual integration experience preferred

Formal education in Electronics or related field preferred

Minimum of a High School Diploma or equivalent preferred

Preferred external training :

o AMX Intro to Networking for AV Professionals

o AMX Programmer I

o Crestron Professional Installation

o Essentials of Crestron Programming Certification

o Exton AV Associate Certification

o InfoComm Quick Start to the Audio-Visual Industry

o InfoComm CTS General Certification

More about us :

AVI-SPL is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA / Disabled / Veteran Protected Employer VEVRAA Federal Contractor.