Vertex Fusion Tax System Technical Consultant
Position Overview
We are seeking a skilled Cloud Service Engineer to provide comprehensive production support for Vertex tax management systems and their integration with ERP platforms. This role
requires both taxation expertise and technical troubleshooting capabilities to ensure
accurate tax calculations and seamless system operations across multiple jurisdictions.
Key Responsibilities
Functional Support
- Apply expertise in Indirect Taxation including Sales & Use Tax, VAT, GST, and Withholding Tax across different jurisdictions
- Maintain and troubleshoot Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments
- Support ERP integrations with Vertex (e.g., Oracle Fusion and internal systems)
- Ensure accuracy of tax rates, exemptions, and tax determinations
- Manage Tax Configuration, Tax Categories, and Exemption Certificates within Vertex
- Support Tax Reporting and Compliance, including generating reports for tax filing and audit purposes
- Handle Tax Accruals and Reconciliations to ensure General Ledger accuracy
- Receive, analyze, and prioritize related support tickets
- Provide timely solutions to users
- Document resolution steps and knowledge base articles
- Support system upgrades and patches
- Monitor system performances and recommend improvements Technical Operations
- Perform SQL & Data Analysis by querying ERP and Vertex databases for tax
calculations, transaction history, and reconciliation
Troubleshoot ERP-Vertex integration issues including debugging tax calculationproblems, missing tax rates, and incorrect invoice tax postings
Maintain API Data Feeds including Vertex API calls, REST / SOAP integrations, anddata flow between Vertex and ERP systems
Implement Performance Optimization by identifying slow queries, resolving batchprocessing issues, and improving tax data loads
Support FBDI & ADFdi usage for importing and updating tax rates, transactions, andexemption certificates in Oracle Fusion
Compliance & Reporting
Support Tax Reporting for Compliance (Sales & Use Tax, VAT / GST Returns, Withholding Tax Reports, 1099 / 1042 forms, etc.)Assist in SOX Audits, ensuring controls, documentation, and approvals are in place for tax processesReconcile tax liabilities in Vertex vs. ERP tax subledger vs. GL postingsPrepare and validate audit-ready tax reports for external and internal auditsEnsure compliance with Vertex Tax Engine updates (new tax rates, regulatory changes, etc.) Operational SupportUtilize Vertex Support Website (MyVertex) for issue resolutionCreate and manage support ticketsAccess Vertex Knowledge Base, Release Notes, and PatchesFollow up on issue resolutions and track service requestsTest tax rate updates and system upgradesCoordinate regression testing for ERP and Vertex quarterly updatesAssist accounting, tax, and finance teams with Vertex-related issuesDocument troubleshooting steps and best practices for tax processingRequired Qualifications
Strong understanding of indirect taxation (Sales & Use Tax, VAT, GST, Withholding Tax)5+ years experience with Vertex tax systems and ERP integrationsKnowledge of tax calculation rules, jurisdictions, and product taxability assignmentsProficiency in SQL and data analysisExperience troubleshooting API integrations and data feedsUnderstanding of tax compliance reporting requirementsFamiliarity with SOX audit requirements for tax processesExperience with FBDI & ADFdi for data imports and updatesStrong problem-solving skills for complex tax calculation issuesAbility to document and communicate technical solutions effectivelyThis position requires a blend of tax domain expertise and technical troubleshooting
capabilities to maintain critical tax management systems and ensure accurate tax
calculations and reporting.
INTERESTED CANDIDATES CAN MAIL THEIR CV AT simmi@hiresquad.in or call at 8467054123