Real Estate Client Relations Lead

Company Description Rezonant Design is a strategic brand and design agency headquartered in Bangalore, dedicated to partnering with future business leaders and CEOs. We specialize in creating, enhancing, and executing comprehensive customer journeys, employee experiences, and designed environments. Our mission is to deliver transformative outcomes through creativity and strategic design solutions.

Role Description

This is a full-time, in-office role located in Hyderabad for a Client Success Thinker. The individual in this role will work closely with clients to ensure exceptional customer satisfaction and service delivery. Responsibilities include fostering client relationships, improving customer experience, addressing client issues, and driving successful outcomes for various projects while maintaining brand and design standards. You will also be at the forefront of customer interactions and business development.

You hold the edge if you have these

Minimum 3 years of experience in marketing in the real estate sector

Candidates with high level of domain knowledge of the sector will be preferred

Strategic thinking ability to help top real estate brands craft long-term market success

Good responsiveness and organised way of working

Good knowledge of hybrid tools - Slack, Teams, Google Workplace

Good knowledge of top AI helper tools

A problem-solver mindset

Bare necessities

Ability to manage a project end to end, and ensuring high degree of client satisfaction

Ability to document exceptionally well. You will have to get feedback from clients and convey these to our creative teams in Bangalore and Hyderabad digitally

Use project management tools and be a pro-active solutions seeker

Ability to get things done within timelines

Strong Interpersonal skills for building and managing professional relationships

Excellent communication abilities, including verbal and written proficiency

High degree of empathy towards customer problems

Experience in enhancing Customer Experience across various touchpoints

Proactive approach to problem-solving and result-oriented collaboration

Ability to thrive in an on-site team environment, located in Bengaluru

Background in branding, design, or related creative industries is a plus

Proven experience in managing client relationships and project deliverables

How to apply

Before applying, please visit our website and study all the case studies in the real estate sector

Prepare a 2 slide pitch document on how you will add value to Rezonant and yourself if you choose to work with us

Share your latest CV and list out all achievements