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Technical Business Analyst - IT Infra
Technical Business Analyst - IT InfraVerdantas • Pune, Maharashtra, India
Technical Business Analyst - IT Infra

Technical Business Analyst - IT Infra

Verdantas • Pune, Maharashtra, India
9 days ago
Job description

Join Verdantas – A Top #ENR 81 Firm,

We at Verdantas are looking for Technical Business Analyst to join our team.

Position : Technical Business Analyst

Key Responsibilities :

Your duties will include but are not limited to the following :

  • Collaborate with project managers, architects, and stakeholders to gather and analyze business and technical requirements.
  • Conduct interviews, workshops, and document reviews to understand infrastructure needs and project goals.
  • Translate business requirements into functional and technical specifications.
  • Documentation &Visualization
  • Create and maintain detailed documentation of current and future state infrastructure, including :
  • Network diagrams
  • System architecture diagrams
  • Data flow diagrams
  • Process and workflow documentation
  • Develop standard operating procedures (SOPs), runbooks, and knowledge base articles.
  • Ensure documentation is version-controlled, accessible, and aligned with organizational standards.
  • Project Support
  • Support infrastructure and cloud-related projects by providing clear documentation and analysis.
  • Assist in defining project scope, objectives, and deliverables from a technical documentation perspective.
  • Participate in project meetings and provide updates on documentation progress and gaps.
  • Collaboration & Communication
  • Act as a liaison between technical teams and business stakeholders.
  • Facilitate communication across cross-functional teams to ensure alignment on infrastructure changes and documentation needs.
  • Present findings and documentation to technical and non-technical audiences.
  • Quality Assurance & Compliance
  • Ensure documentation meets internal quality standards and compliance requirements.
  • Support audits and risk assessments by providing accurate and up-to-date documentation.
  • Identify opportunities for process improvement and standardization.

Core Competencies :

  • Attention to detail
  • Technical curiosity
  • Stakeholder management
  • Process orientation
  • Adaptability and initiative
  • Effective communication and people skills
  • Strong analytical and problem-solving abilities.
  • Required Qualifications :

  • Bachelor’s degree in information technology, Computer Science, or related field.
  • 5+ years of experience in a technical business analyst, systems analyst, or infrastructure documentation role.
  • Strong understanding of IT infrastructure components (servers, storage, networking, cloud, virtualization).
  • Proficiency with diagramming and documentation tools (e.g., Microsoft Visio, Lucid chart, Draw.io, Confluence).
  • Excellent written and verbal communication skills.
  • Experience with cloud platforms (Azure, AWS, GCP).
  • Familiarity with ITIL, COBIT, or other IT governance frameworks, Experience working in Agile or hybrid project environments.
  • Knowledge of enterprise architecture frameworks (e.g., TOGAF).
  • Location : Pune Office

    Work Timing : Shift Schedule (US - Eastern Time Zone)

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    Technical Analyst • Pune, Maharashtra, India

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