Build capability at branch level to deal with Non - Collection related litigations
Improve ability to manage Non-Collection related litigations
Implement a process management & improvement framework
Ensure adherence to culture with focus on Integrity, Discipline, Teamwork (no silos) &Care
Ensure strong corporate governance, regulatory compliance & adherence to management model
To contest Non-Collection related cases filed against company & to Initiate cases against such persons / entities as deemed appropriate by Head Legal / Management