ServiceNow Solution ArchitectAmroute • kolkata, west bengal, in
ServiceNow Solution Architect
Amroute • kolkata, west bengal, in
1 day ago
Job descriptionDrive innovation through emerging ServiceNow capabilities including Now Lead architectural decisions for complex, multi-workstream ServiceNow Establish centre of excellence frameworks and governance models for Architect end-to-end ServiceNow solutions incorporating best practices in Design modern user experiences leveraging Next Experience UI, Mobile Develop integration architectures using Integration Hub, Flow Designer, and API Implement AI-powered solutions using Now Assist, Natural Language Leverage ServiceNow's Hyperautomation capabilities including RPA Hub, Guide implementation teams on architectural patterns, coding standards, and Design scalable solutions using ServiceNow's Common Service Data Model Architect cross-platform solutions integrating ServiceNow with enterprise Establish technical governance frameworks and platform standards Lead technical discovery workshops and architecture review sessions Research and evaluate new ServiceNow features and capabilities Drive adoption of modern development practices including DevOps and Agile Mentor team members on ServiceNow best practices and emerging Conduct regular architecture assessments and optimization reviews Proven track record leading at least 3 large-scale ServiceNow implementations Experience architecting solutions across multiple ServiceNow products that Deep understanding of ServiceNow platform architecture and capabilities Expert knowledge of : Strong scripting skills in JavaScript, GlideScript, and REST / SOAP web services Experience with modern integration patterns and technologies ServiceNow Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist (CIS) - Multiple products, that ServiceNow Certified System Administrator (CSA) Additional certifications in relevant ServiceNow products preferred Bachelor's degree in Computer Science, Information Technology, or related field Master's degree preferred Strategic thinking and business acumen Strong communication and stakeholder management Problem-solving and analytical skills Team leadership and mentoring Innovation mindset Change management expertise
Title : ServiceNow Solution Architect
Location : Singapore (Onsite)
Duration : 1 year plus
This a onsite position in Singapore, looking for someone who can relocate to Singapore.
Job Summary :
This role requires enterprise solution architect-level skills to assess current applications and supporting systems and articulate how ServiceNow can integrate with and / or modernize these applications.
The ideal candidate will possess strong business acumen and the ability to clearly explain strategies for ServiceNow, supported by thorough technical and business understanding.
The ideal candidate will have experience and deep technical expertise in the ServiceNow platform and multiple modules such as IT Service Management (ITSM), Customer Service Management (CSM), Risk and Compliance (RC), Strategic Portfolio Management (SPM). Candidate with experience with Public Sector Digital Services (PSDS) will be highly preferred.
Core Responsibilities
Strategic Leadership
- Spearhead the development of ServiceNow enterprise architecture vision and
roadmap aligned with business objectives
Intelligence, Process Optimization, and Integration Hub
implementations
sustainable platform growth
Solution Design & Implementation
security, scalability, and performance
capabilities, and Virtual Agent
frameworks
Understanding, and Predictive Intelligence
Process Optimization, and Integration Hub
Technical Leadership
best practices
(CSDM)
systems
Innovation & Continuous Improvement
technologies
Required Qualifications
Experience
Enterprise IT experience with specifically in ServiceNow
architecture
includes Risk & Compliance (a must), Customer Service Management and
preferably :
o Environmental, Social and Governance (GRC)
o Strategic Portfolio Management (SPM)
o Public Sector Digital Services (PSDS)
Technical Expertise
o Now Platform App Engine
o Integration Hub and Flow Designero Service Graph CMDB
o Now Intelligence & AI capabilities
o Performance Analytics
o Next Experience UI Framework
Certifications
includes CIS-RC
Education
Key Competencies
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Servicenow Architect • kolkata, west bengal, in
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