C# Application Support Engineers

Description

Core Responsibilities

• Develop high-quality and secure code.
• Fix bugs in the existing code base
• Provide Tier 4 level support
• Work with product manager / product owner
• Work with documentation writers
• Work with other development teams
• Determine and develop the best solutions to problems.
• Work independently to solve technical problems.

Required Skills

• 4+ years of professional experience with C# programming and Windows application development
• Familiarity with the following Avaya Aura Core components (able to understanding their function and debug the logs) : Communication Manager Session Manager System Manager
• Experience or familiarity with the following : SIP protocol Real time embedded media Networking - rtp / rtcp / IPv4 / IPv6 Audio / Video Call History Dialing Rules

Preferred Skills

Familiarity with one or more of the following is a plus :

• IX Workplaces
• One-X Communicator
• One-X Agent
• VDI Agent
• Equinox Conferencing solution
• Device Services, Multimedia Messaging with enterprise directory integration
• Security / Oauth
• 508 compliance
• JITC / FIPs / HIPAA
• Devops / maestro
• Google (GCP)

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