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AI Adoption

AI Adoption

ConcentrixKarnataka, India
5 days ago
Job description

AI ADOPTION JD

EXP- 5 to 8 years

NP Immediate joiners

Most Important Skills :

  • Strategic Planning - Ability to lead business case identification, prioritize initiatives focused on the Copilot tools available in Azure.
  • Stakeholder Engagement - Engage with business and IT stakeholders to track progress and optimize AI use case strategies.
  • Change Management - Facilitate AI usage readiness assessments and develop action plans.
  • Training Development - Design AI usage training curricula.
  • Data Analysis - Design and interpret AI use adoption analytics and KPIs.
  • Feedback & Support - Implement feedback mechanisms and support systems.
  • Value Measurement - Measure AI adoption success and drive value realization.

Key Responsibilities

  • Lead AI adoption business case identification and prioritization based on impact, feasibility, and alignment with organizational goals.
  • Shape and execute enterprise-level Copilot adoption strategies that align with business priorities and transformation goals.
  • Facilitate structured AI readiness assessments to evaluate organizational, skilling, and enablement maturity and recommend practical action plans.
  • Develop and support execution of AI skilling, enablement, and internal communications strategies to drive user engagement and adoption.
  • Engage business and IT stakeholders to monitor progress, track value, and optimize AI adoption strategies based on feedback and usage signals.
  • Apply Microsoft frameworks and tools to facilitate structured reviews, value realization planning, and success measurement

    • Core Consulting Competencies

  • 7–10+ years in enterprise Adoption and Change Management (ACM) with Microsoft 365; 2+ years in short-format consulting (workshops / accelerators).
  • Demonstrated ability to produce assets same-day : backlogs, labs, comms, KPI scaffolds.
  • Ability to rapidly scope and tailor engagement set to constraints (time, role mix, data access).
  • Multi-industry exposure; comfort switching contexts multiple times per week.
  • Facilitate executive and practitioner discussions; keep decisions moving with visible timers, parking lot, and a decision log.
  • Facilitation & objection handling : Convert “AI fear / quality / safety” into experiments with owners and dates; keep rooms outcome focused.

    • Required Qualifications

  • 5+ years of experience in enterprise consulting, digital transformation, or business change enablement.
  • Experience leading use case identification and business case development for emerging technologies.
  • Demonstrated experience guiding Microsoft 365 or Copilot programs with large enterprise customers.
  • Strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies.
  • Experience with adoption and change management frameworks (Prosci, or equivalent).
  • Proven ability to work cross-functionally with business, IT, and executive stakeholders.
  • Excellent communication, facilitation, and stakeholder engagement skills.
  • Experience with internal communications, skilling, or change enablement programs in large organizations.
  • Experience working with adoption and success teams to accelerate impact and remove blockers.

    • Preferred experience

  • Experience enabling champions communities at 1k+ scale
  • Prior short-format consulting (Big-4 / boutique),
  • Deep enablement for finance / legal / customer service personas,
  • Multi-geo / multilingual rollouts, creation of learning assets and Power BI adoption views.

    • Required Certifications (If not acquired, must be willing to obtain upon hire)

  • Prosci Certified Change Practitioner or equivalent
  • Proven Microsoft Copilot knowledge credentials or equivalent
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    Ai • Karnataka, India