Level & Experience : Mid‑senior; ideally
7–10 years
of experience in enterprise or B2B software sales, with at least 3–4 years leading a small sales team. The person should have a proven track record of meeting revenue quotas and building client relationships in HR tech, SaaS, or a related
Reporting Structure :
Reports directly to the Managing Director or CEO. Oversees a small team of sales executives / associates (3–5 people) and coordinates with the Business Development Director on strategic initiatives.
Why this role :
A Sales Manager is responsible for leading the sales team to achieve revenue goals, creating sales strategies, monitoring performance, managing client relationships, and providing guidance to team members
Role & Responsibilities The Sales Manager should embody both leadership and hands‑on selling :
Set revenue targets and sales plans
– Analyse historical performance, market trends and team capacity to set clear, achievable sales goals
Lead and mentor the sales team
– Train, coach and motivate sales executives. Provide continuous training to close skill gaps and adapt to evolving customer needs.
Generate and qualify leads
– Work with the BD Director to identify target segments, then use on‑ground methods (cold calling, door‑to‑door visits, networking events) to build a high‑quality pipeline
Present and negotiate
– Demonstrate the product’s value by tailoring pitches and demos to the client’s needs.
; handle negotiations and close deals to meet or exceed targets.
Monitor performance and report
– Use CRM tools to track the team’s progress, maintain client records, and submit regular revenue forecasts and reports to leadership.
Recruit and scale the team
– Participate in hiring additional sales associates and ensure they are onboarded effectively
Customer relationship management
– Foster strong client relationships, ensuring satisfaction and identifying opportunities for upselling or renewals
Collaborate with BD & Product teams
– Provide feedback from clients to guide product development and marketing; align sales execution with broader business development initiatives.
Supporting Roles :
Sales Executives / Field Sales Associates
Level :
3–5 years of B2B sales experience, with strong communication and relationship‑building skills.
Responsibilities :
Execute direct sales activities : generate leads through cold calls and networking; present products and demos; collect customer data; follow up with leads; negotiate and close deals; maintain CRM entries; provide after‑sales support
Goals :
Achieve individual monthly revenue quotas, maintain a healthy pipeline, and ensure high customer satisfaction.
Goals and KPIs To align with the company’s target of ₹36 Cr in 9 months, the Sales Manager’s goals should include :
Revenue Achievement :
Deliver monthly revenue targets that cumulatively reach ₹36 Cr by the end of the 9‑month period.
New Customer Acquisition :
Secure X new enterprise clients per month (set a specific number based on conversion rates and market size) and ensure customer onboarding satisfaction.
Team Performance :
Ensure every sales associate meets at least 90 % of their monthly quota; maintain high morale and reduce turnover.
Pipeline Health :
Maintain a qualified pipeline that is at least 3× the monthly revenue target.
Customer Retention & CSAT :
Achieve customer satisfaction (CSAT) scores above 90 % and low churn through diligent account management and support.
Reporting & Forecast Accuracy :
Provide accurate weekly and monthly forecasts, with variance less than 5 % between forecasted and actual revenue.
Field Sales Manager • Delhi, India