Director-GBS Advisory

About KPMG in India

KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

Designation - Director – GBS Advisory

Location - Bangalore / Chennai / Hyderabad / Delhi / Mumbai / Pune

About the Practice

KPMG India’s Global Business Services (GBS) Advisory practice partners with leading Indian and international organizations to design and implement transformative service delivery models. Our mission is to help clients unlock EBITDA improvement, operational efficiency, and strategic agility through shared services, outsourcing, and managed services. We operate as a globally integrated team across KPMG member firms, delivering end-to-end solutions from strategy through execution.

Core Service Offerings

EBITDA Improvement & Cost Optimization

Shared Services Strategy, Design & Implementation

Outsourcing Strategy & Program Management

Location Strategy & Business Case Development

Finance Function Transformation

Managed Services Architecture & Transition

Vendor Selection & Contracting

Organization Restructuring & Operating Model Design

Role Overview

As a Director, you will play a pivotal role in shaping the strategic direction of the GBS Advisory practice. You will lead complex transformation engagements, set up and scale Global Business Services (GBS) operations across multi-functional domains, manage senior client relationships, and drive business development initiatives. You will be responsible for delivering high-impact solutions, mentoring teams, and contributing to the growth of the practice.

Key Responsibilities

Lead large-scale GBS transformation and set up programs across industries, from strategy through execution

Serve as a trusted advisor to CXO-level clients, providing insights on service delivery models, sourcing strategies, and operational excellence

Drive business development by identifying opportunities, crafting compelling proposals, and leading client pitches

Drive project delivery, ensuring quality, timeliness, and client satisfaction

Develop and refine methodologies, frameworks, and thought leadership in GBS and sourcing strategy

Build and nurture high-performing teams, coach and mentor junior staff

Collaborate across service lines and geographies to deliver integrated solutions

Represent the firm in industry forums and contribute to shaping brand-building initiatives

Skills & Experience

12+ years of relevant experience in management consulting or industry roles focused on shared services, outsourcing, or GBS

Preferred expertise in Retail, IT, Private Equity, Healthcare & Insurance sector

Proven track record of leading complex transformation programs and managing senior stakeholders

Deep expertise in one or more functional areas : Finance, Procurement, HR, IT Operations

Strong understanding of sourcing models, vendor ecosystems, and global delivery strategies

Exceptional analytical, communication, and presentation skills

Experience in building financial models, business cases, and operating models

Ability to lead cross-functional teams and manage multiple priorities

Entrepreneurial mindset with a passion for innovation and growth

Equal employment opportunity information

KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex / gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.