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Service Delivery Officer-BRANCH BANKING-Branch Banking

ConfidentialDelhi, India

8 days ago

Job description

Posting Description for Internal Candidates

Service Delivery Officer

Short Description for Internal Candidates

JOB ROLE : . Handling personalized service requests of customers. . Generation of timely business MIS. . Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. . Coordination with CPC / RPC / Investment desks for acco

Description for Internal Candidates

JOB ROLE :

.Handling personalized service requests of customers.
.Generation of timely business MIS.
.Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
.Coordination with CPC / RPC / Investment desks for account opening of customers.
.Managing complaints of customers and ensuring their resolution within TAT.

JOB REQUIREMENT :

.Developing and maintaining banking relationships with a select group of high net worth customers

.Excellent communication skills with customer service orientation

.Courteous and polite.

.Good knowledge of Microsoft excels.

Understanding of banking norms and processes.

Same Posting Description for Internal and External Candidates

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Service Delivery • Delhi, India