Job Summary :
1.Technical Skills – Necessary
Cloud :
AWS Cloud Infrastructure
Operating System : Linux OS
Monitoring Tools :
Grafana, Datadog, or similar
Access Management : Azure AD
Containerization :
Kubernetes (Moderate level knowledge)
2. Technical Skills – Nice to Have
ITSM Tools : ServiceNow, JIRA
Database :
MySQL (Basic knowledge)
3. Technical Skills – Ok to Train Later
Protocol : MQTT
4. Day in the Life
Monitor the health status of applications using Datadog or similar monitoring tools.
Check incident and service tickets in ServiceNow.
Perform ticket analysis and root cause identification; seek support from L4 teams for deeper technical details.
Submit incident reports and impact analysis; update SOPs accordingly.
Coordinate with Development and DevOps teams for troubleshooting and issue resolution.
5. Event-Specific Responsibilities (Deployments)
Support platform version upgrades.
Perform build and deployment activities for frontend and backend components.
Execute backup and recovery procedures as per established guidelines.
Aws Data Engineer • Delhi, India