Customer Service Executive

Position : Customer Service Executive :

• As the Customer Service Executive you will be responsible for managing and maintaining customer
• satisfaction. An outstanding customer service executive should possess a proven record of
• accomplishment of successful customer service and management skills. Along with the team you will
• be responsible for ensuring that the customer experience delivers the brand values.
• Responsibilities :
• Educating customers by presenting and explaining retail products answering queries and helping customers make selections by building customer confidence and offering suggestions / opinions.
• Replenishing retail shelves as per store requirement.
• Managing store visual merchandising and managing customer billing and gift-wrapping.
• Maintaining the Daily / Weekly / Monthly inventory records and supporting the Store Manager in stock reconciliations.
• Maintaining a safe and healthy work environment.
• Following the cleaning and hygiene guidelines set by the store.

Candidate Qualifications & Skill Requirements :

Job Location : Mumbai Bandra (W)

Reporting Manager : Store Manager

Timeframe : Immediate

About us

Burgundy Brand Collective is one of Indias fastest-growing specialty retail companies with stores in 9

cities. The company partners with best-in-class international luxury brands to offer Indians a window

to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce

Chocolate- a premium Japanese confectionery brand Onitsuka Tiger - a leading Japanese fashion and

lifestyle brand Provenance Gifts a marketplace for curated gourmet gifts and Ligne Roset a luxury

French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of

international brands pan-India.

Key Skills

Abinitio,Business Analysis,Logistics & Procurement,Client Services,Business Analytics

Employment Type : Full Time

Experience : years

Vacancy : 1