Sterling Support and Development

Key modules : Sterling Payment, Sterling Global Inventory Visibility, Sterling Pricing and Promotions, Sterling Order Management System, Sterling Supply Chain and Collaboration.

• Knowledge in designing and maintaining Springboot Microservice applications, cloud knowledge.
• Working experience in Sterling COM, SOM RCP client and high level understanding of Inventory Management, Order Management, Delivery Management, Shipment and related areas.
• Resource is expected to have strong expertise in Sterling OMS and is expected to work on incident tickets / production issues / application monitoring.
• Strong knowledge of package software applications, software development, and integration technologies.
• Demonstrated technical understanding of the Order Management domain.
• Experience working in a Production Support project.
• Expertise in mentoring the new team members and trainees in the team and transitioning the technical and functional details of the application.
• Monitoring various phases of order flow and proactively identifying and resolving issues.
• Creating reports based on the business requirement through automated PL SQL procedures.
• Excellent leadership, guidance, training and mentoring the new team members and trainees in the team and transition.
• Pro-actively monitoring various inventory activities between different systems.
• Must have worked in Incident Management, Problem Management and Change Management.
• Good understanding of defect Analysis and should provide resolution for recurring issues.
• Excellent capability in providing technical and functional expertise to drive and resolve issues.
• Should be able to drive automation and bridges during critical issues.

Skills Required

Springboot, Change Management, Pl Sql, Incident Management, Problem Management