Customer Acquisition Executive in Chennai, Pune, Vasco Da Gama

Project Description

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• Proven work experience as a Retail Sales Representative or Sales Associate or similar role Ø
• Understanding of the retail sales process Ø
• Familiarity with consumer behavior principles Ø
• Knowledge of inventory stocking procedures Ø
• Basic math skills Ø
• Track record of achieving sales quotas Ø
• Excellent communication skills, capable of building trusting relationships Ø
• Ability to perform in fast-paced environments Ø
• Flexibility to work various shifts
  
  

Roles And Responsibilities

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• Greet and direct customers Ø
• Provide accurate information (e.g. product features, pricing and after-sales services) Ø
• Answer customers' questions about specific products/services Ø
• Conduct price and feature comparisons to facilitate purchasing Ø
• Cross-sell products Ø
• Stay up-to-date with new products/services About Company: FirstCry.com is Asia's largest online shopping portal for kids and baby products with more than 90,000 products and over 9 lakh happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 1200 employees and the trend continues. Headquartered in Pune, the company also has a presence in Delhi, Bangalore, and Mumbai. The company is also expanding the franchise route, with more than 350 plus stores opened across various states in India, making it the second-largest player in offline stores.

Skills Required
Basic math skills, Consumer behavior principles, Inventory stocking procedures, Retail sales process