RPMG : Cluster Portfolio Manager - Mortgage Loans - Field - Infinity
ConfidentialMumbai, India3 days ago
Job description.Oversee the collection process to ensure efficient and effective portfolio management. .Monitor and analyze portfolio performance metrics and implement necessary adjustments. .Ensure compliance with regulatory guidelines and internal policies. .Engage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accounts. .Maintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay kept. .Prepare contingency plans for all collection-related activities. .Ensure that assigned locations and collection agencies have sufficient manpower. .Create a performance-oriented environment leading to high employee motivation and productivity. .Ensure that all staff are adequately trained on the products of the bank, processes, and various policies of the bank. .Manage a team of Bucket Managers and ensure achievement of the monthly resolution targets. .Ensure that all collection agencies are fully compliant with RBI guidelines and the bank's collection policy. .Track portfolio health and prepare contingency plans for all collection-related activities. .Ensure adherence to the set process and audit requirements in place. .Collect, analyze, and interpret data to measure portfolio performance against established KPIs. .Generate detailed reports on portfolio metrics and provide actionable insights. .Identify trends, patterns, and opportunities for optimization. .Continuously evaluate and enhance portfolio management processes and workflows. .Identify opportunities to improve efficiency and effectiveness. .Implement industry best practices and emerging technologies. .Graduation / Post-Graduation from a recognized institute. .10 to 12 years of relevant experience in the NBFC / Banking industry. .Knowledge and understanding of collections and market dynamics. .Knowledge of regulatory guidelines and norms. .Operational and system knowledge. .Proven experience in portfolio management, preferably within the financial services industry. .Strong analytical skills with proficiency in data analysis and interpretation. .Excellent project management skills with the ability to prioritize and meet deadlines. .Strong interpersonal and communication skills with the ability to collaborate effectively. .Ability to manage complex client situations. .Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. .Ability to handle pressure and meet deadlines.
About Retail Portfolio Management Group
The Retail Portfolio Management Group (RPMG) plays a strategic role in managing the bank's retail receivables, with a sharp focus on loss containment, cost efficiency, and portfolio sustainability. Through advanced analytics, technology-driven processes, and close collaboration with Credit, Risk, and Product teams, RPMG ensures risk-calibrated policy execution.
RPMG engages delinquent customers with multiple repayment solutions and financial counseling, promoting responsible credit behavior and long-term financial health. This approach aligns with the bank's overarching Growth, Profitability, and Sustainability (GPS) strategy, positioning RPMG as a key contributor to operational resilience and financial performance.
About the Role
The Cluster Portfolio Manager for Mortgage products (Home Loan, LAP & Asha) is responsible for managing the portfolio of mortgage loans within a specific area, ensuring NPA resolution, and achieving collection targets. This role involves handling the Risk - 60 portfolio, achieving resolution and normalization targets, and ensuring compliance with audit procedures. The Cluster Portfolio Manager will manage a team and ensure the effective servicing of debt for mortgage loan products.
Key Responsibilities
Portfolio Management :
- .Manage the portfolio of mortgage loan products including Home Loan, Loan Against Property (LAP), and Asha.
- .Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement.
- .Ensure minimum addition to the NPA pool by maintaining the delinquency level.
- .Achieve calling resolution targets for X & 30 buckets for mortgage products.
- .Adhere to calling norm targets for mortgage products.
Operational Management :
Team Management :
Data Analysis and Reporting :
Process Improvement :
Qualifications
Optimal qualification for success on the job is :
Desired Qualifications :
Role Proficiencies :
For successful execution of the job, the candidate should possess the following :
Skills Required
Portfolio Management, Data Analysis, Team Management, Operational Management
Create a job alert for this search
Portfolio Manager • Mumbai, India
Related jobs
- Promoted
Portfolio Manager - Retail Liabilities
WorkassistMumbai, India Position : Portfolio Manager | Retail Liabilities Work Level : Senior Leadership Industry Type : BankingShow moreLast updated: 30+ days ago
- Promoted
Relationship Manager
Anand Rathi Global Finance LimitedMumbai, Maharashtra, India Primary Job Responsibilities : Sourcing to loan disbursement of LAP Files.Should have market connect of 25+ DSA channels.
Good understanding of various programs like Vanilla income, Low LTV, Bankin...Show moreLast updated: 1 day ago
- Promoted
Acquisition Manager
Motilal Oswal Financial Services LtdThane, IN The Relationship Manager will be responsible for bringing their existing clients (Affluent & Super Affluent) and building a strong client book.
Maintaining client relationships and generate AUM from...Show moreLast updated: 5 days ago
- Promoted
Relationship Manager
AAA GlobalThane, IN Relationship Manager – Wealth Management.The ideal candidate will have an existing client base of.You will be responsible for managing and growing client portfolios, identifying investment opportun...Show moreLast updated: 10 days ago
- Promoted
Portfolio Manager
FionicsMumbai, India Systematic Portfolio Manager - India / Remote.Manage systematic portfolios across asset classes.Own P&L responsibility and risk management.
Develop and implement quantitative strategies.Proven alpha g...Show moreLast updated: 30+ days ago
- Promoted
- New!
Mortgage Sales Manager
Live ConnectionsMumbai, Maharashtra, India Role Description We are looking for an experienced Sales Manager – Mortgage to drive acquisition across the Mortgage and Loan Against Property (LAP) segments.
The ideal candidate will be responsib...Show moreLast updated: 11 hours ago
- Promoted
Portfolio Manager
InCred Financial ServicesMumbai, Maharashtra, India Manager – Portfolio Operations Role & responsibilities Collections and Delinquency Management : Monitor month-on-month (MoM) numbers for 0–30-day overdue accounts.
Respond promptly to requests from ...Show moreLast updated: 7 days ago
- Promoted
Portfolio Relationship Manager-SME-Sales
ConfidentialMumbai, India The Portfolio Relationship Manager (PRM) in the SME segment of Wholesale Banking is responsible for managing and growing a portfolio of corporate clients with turnover ranging from 50 to 500 crores...Show moreLast updated: 19 days ago
- Promoted
Mergers and Acquisitions Analyst
Rely Services®Kalyan-Dombivli, IN We are seeking an M&A Analyst to support investment evaluation, financial modeling, and deal execution.This role offers hands-on exposure to private equity–style transactions and is ideal for early...Show moreLast updated: 1 day ago
- Promoted
RPMG : Portfolio Manager - Mortgage Loans - Field - Ninety
ConfidentialMumbai, India About Retail Portfolio Management Group.The Retail Portfolio Management Group (RPMG) plays a strategic role in managing the bank's retail receivables, with a sharp focus on loss containment, cost e...Show moreLast updated: 15 days ago
- Promoted
US Mortgage Loan Compliance
SynergyMumbai, Maharashtra, India Role Description This is a full-time, entry-level position for a Mortgage Loan Compliance Reviewer based in our Mumbai office, supporting operations in the US mortgage industry.The role is ideal f...Show moreLast updated: 13 days ago
- Promoted
Senior Portfolio Risk Analyst
ArcanaKalyan-Dombivli, IN Arcana is a portfolio intelligence platform used by hedge funds and asset managers to analyze performance and risk.We’re rethinking the tools institutional investors rely on—and we’re hiring analys...Show moreLast updated: 2 days ago
- Promoted
Senior Portfolio Manager
ConfidentialMumbai, India Job Title : Senior Relationship Manager- Wealth Management Solutions.Location : Mumbai - (with Travel).We seek a senior relationship manager in wealth management with an entrepreneurial mindset and 5...Show moreLast updated: 19 days ago
- Promoted
US Mortgage
Brace Infotech Private LtdKalyan-Dombivli, IN Relevant Experience US Mortgage : 2+ years.Relevant Experience Underwriter : 2 Years.Note : Immediate to 60 days Notice Preferred.
US Mortgage, Underwriter, 4C's underwriter.Show moreLast updated: 26 days ago
- Promoted
Director-FCCS Consolidations(Oracle Financial) Delivery
SutherlandKalyan-Dombivli, IN For business leaders, these are key factors of success.For us, they’re our core expertise.We work with iconic brands worldwide.
We bring them a unique value proposition through market-leading techno...Show moreLast updated: 2 days ago
- Promoted
RPMG : Portfolio Manager - Mortgage Loans - Field - NPA
ConfidentialMumbai, India About Retail Portfolio Management Group.The Retail Portfolio Management Group (RPMG) plays a strategic role in managing the bank's retail receivables, with a sharp focus on loss containment, cost e...Show moreLast updated: 13 days ago
- Promoted
Relationship Manager-HOUSING FINANCE-Sales
ConfidentialMumbai, India We are seeking a driven and experienced Relationship Manager to manage and grow the DSA (Direct Selling Agent) or branch channel for mortgage products.
This is an individual contributor role focused...Show moreLast updated: 15 days ago
- Promoted
Mortgage Loan Closer
FirstsourceKalyan-Dombivli, IN Walk-in Drive – US Mortgage Process @ Firstsource | Work from Office – Bangalore.Warm Greetings from Firstsource!.Dates : 3rd Nov to 7th Nov 2025.
Location : Bangalore (The Residences at Brigade Tech ...Show moreLast updated: 15 days ago