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HR Technology Solutions Specialist

HR Technology Solutions Specialist

Tata Consultancy ServicesBengaluru, Republic Of India, IN
3 days ago
Job description

Key responsibilities

  • Design and configure Oracle Journeys :
  • Lead requirements gathering sessions with HR and business stakeholders to design and configure personalized journey templates for various employee life events, including onboarding, promotions, transfers, and offboarding.
  • Develop and configure journey tasks, checklists, and guided workflows to ensure a seamless, user-friendly experience.
  • Use the Journeys Creator tool to build custom journeys that address specific business requirements.
  • Implement and integrate AI agents :
  • Deploy and configure Oracle's pre-built, role-based AI agents, such as the New Hire Onboarding Assistant or Compensation Guidelines Analyst, to automate routine tasks and provide data-driven insights.
  • Collaborate with product teams to design and build custom AI agent templates using Oracle's AI Agent platform.
  • Extend journey tasks by integrating with AI agents to provide employees with automated, conversational support via a digital assistant.
  • System integration and extension :
  • Use the Journeys Booster and AI Agent Studio to connect Oracle HCM with third-party applications and external systems, ensuring data security and unified employee experience.
  • Utilize APIs and integration tools to enable AI agents to access and process relevant data from various enterprise systems.
  • Support and optimization :
  • Provide expert guidance on best practices for adopting Oracle HCM Journeys and AI agents.
  • Analyze journey effectiveness and AI agent performance, using insights to refine and optimize processes for higher efficiency and improved employee satisfaction.
  • Stay current with new Oracle Cloud HCM updates and features, especially those related to AI and employee experience.

Required qualifications

  • Technical expertise :
  • Hands-on experience with Oracle Cloud Human Capital Management (HCM) implementation and configuration.
  • In-depth functional knowledge of Oracle Journeys, including the configuration of templates, tasks, and task types (e.G., Process Automation, User Defined Content).
  • Experience implementing and extending Oracle's Digital Assistant and AI agents for HCM use cases.
  • HR and business acumen :
  • Strong understanding of core HR processes and the employee lifecycle (hire-to-retire).
  • Ability to translate complex business needs into practical, technical solutions.
  • Project and consulting skills :
  • Experience working in a consultative or advisory role with internal or external customers.
  • Excellent communication skills for documenting technical specifications and communicating with non-technical stakeholders.
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    Hr Technology Specialist • Bengaluru, Republic Of India, IN