Change Coordinator

Responsibilities :

• Primary point of contact with Clients and Operations regarding change requests to existing lines of business.
• Responsible for tracking receipt of change requests from stakeholders, internal and external.
• Responsible for documenting business requirements, for use by Clients, Operations and Technology.
• Act as liaison with Clients, Operations and Technology for any technical / program requirements.
• Responsible for concurrently coordinating change requests varying in degree of scale, scope, and complexity.
• Work with clients, operations, and technology, as required, to ensure timely responses to change requests to enable quoting to the business for approval.
• Assist operations with cost, pricing, opportunity, and workflow analysis.
• Document change requests and updates to change requests, as required.
• Attend all change request meetings as required.
• Review and assist with development and streamlining of current Workflows with the PMO team.
• Updating and collection of existing Operational documentation (i.e., Call flows)
• Other duties and functions as assigned.

Requirements :

Skills Required

Excel, Power Point, Sharepoint, Word, Microsoft Project, Visio