Content & Knowledge Management specialist - Associate 2
ConfidentialKolkata, India2 days ago
Job descriptionRunning Salesforce reports Putting information from established reports into documents Basic analysis that is repetitive and instruction based Understands the meaning of the data and reporting enough to recognize outliers / raise questions Build excels support pivot (tables) Strong analytical skills with ability to define and execute analysis required to test hypotheses or inform business choices Can execute hypothesis driven analysis Strong command of available data sources and definitions including Salesforce and Revenue Can develop first draft of insights from reporting data Knowledge of modern AI and analytical tools to accelerate / advance / automate the work Capability to gather, interpret, and analyze data from various sources Highly Experienced in tools, e.g. Salesforce, Alteryx, PowerBI Ability to work under pressure and complete projects in a timely and accurate manner. Comfortable asking questions and making suggestions on improvements and best practices. Excellent verbal and written communication skills. Proficiency in tools like MS Office, SharePoint, Salesforce CRM / Einstein Analytics (preferred). Able to engage effectively with multicultural stakeholders. Self-motivated, able to multitask and reprioritize as needed. Detail-oriented, flexible, and adaptable. Bachelors / Masters in Finance / Marketing or other relevant disciplines. Course / Trainings in Data Visualization tools 2-4 years relevant experience
Job Summary :
We are looking for a motivated and detail-oriented Associate to join our dynamic team. This role provides cross-functional support in research, content, knowledge management, reporting, communications and marketing. You will be an integral part of delivering consistent, high-quality support to the stakeholders and work independently and with the team in a fast-paced environment.
Key responsibilities :
- Prepare wins and opportunity reports from Salesforce and maintain different performance dashboards.
- Dashboard maintenance and development
- Draft initial insights from regular reporting
- Define analyses to support market opportunity analysis (e.g. market share, share of wallet, whitespace etc)
- AI generated reports / outputs
- Provide end-to-end assistance with internal communications and newsletters.
- Prepare metrics reports for newsletters / communications.
- Support content migration between platforms (e.g., SharePoint, Connected Source etc).
- Create data visualizations to aid decision-making and knowledge capture
- Providing event support, managing industry contact distribution list
Skills and experience :
Qualifications :
Skills Required
Salesforce, Einstein Analytics, Alteryx, Powerbi, Sharepoint, Ms Office
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Content Specialist • Kolkata, India