No longer accepting applications
▷ Immediate Start : Retention Marketing - Senior Executive - CRM
NykaaMumbai, Maharashtra, India5 hours ago
Job descriptionDevelop and implement multi-channel retention campaigns using tools like Clevertap, MoEngage, and WebEngage. Optimize campaigns across email, SMS, push notifications, and in-app messaging. A / B test campaigns to determine what drives the best engagement and retention. Monitor campaign performance and derive actionable insights using analytics tools. Create regular reports on retention metrics, including churn rates, repeat purchases, and engagement levels. Work closely with product, content, and marketing teams to align retention efforts with overall business goals. Partner with the design team to create engaging creatives and messaging. Use platforms like Clevertap, MoEngage, and WebEngage to set up workflows, track customer journeys, and manage campaigns. Stay updated with the latest features of these platforms and implement best practices. Gather and interpret customer feedback to improve retention strategies. Identify patterns and trends in customer behavior to predict churn and take proactive measures. 1–3 years of experience in retention marketing or customer lifecycle management. Hands-on experience with Clevertap, MoEngage, and WebEngage is mandatory. Strong analytical skills and a data-driven mindset. Familiarity with segmentation, A / B testing, and campaign optimization. Excellent communication skills with a focus on creating customer-centric strategies.
Job Overview :
We are looking for a Retention Marketing Executive to join our dynamic team at Nykaa. The role involves driving customer engagement, retention, and loyalty through effective marketing strategies. The ideal candidate will have hands-on experience with marketing automation tools such as CleverTap, MoEngage, or WebEngage, and a strong understanding of customer lifecycle management.
Key Responsibilities :
Retention Strategy Development :
- Design and execute customer retention campaigns to improve repeat purchases, customer lifetime value (CLTV), and overall engagement.
- Segment customers based on behavior, preferences, and lifecycle stage to deliver personalized communication.
Campaign Management :
Data Analysis & Reporting :
Collaboration :
Tool Expertise :
Customer Insights :
Knowledge and Skill / Qualification Requirements :
Create a job alert for this search
Retention Marketing Executive • Mumbai, Maharashtra, India
Related jobs
![Marketing Manager [Apply in 3 Minutes]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=CloudFronts%20-%20AI%20First%20Microsoft%20Solutions%20Partner)
- Promoted
Performance Marketer
YouTribeThane, IN We Need a Meta Ads Wizard Who Can Sell Ice to Eskimos.Performance Marketer / Paid Media Specialist.We’re YouTribe — a creator-first platform built in India for people who are done dancing for the a...Show moreLast updated: 30+ days ago
- Promoted
Growth Marketer
Limadata.comKalyan-Dombivli, IN The way information is consumed is evolving.Teams need real-time, accurate information to power their products — not static info that goes stale overnight.
Limadata is building the real-time B2B dat...Show moreLast updated: 6 days ago
- Promoted
Sr. Performance Marketer
Digiweave Mediatech LLPThane, Maharashtra, India Performance Marketer with 3-5 years of Digital Marketing Agencies experience.Job Type : Onsite (Only Work From Office).We are a Digital Marketing Agency based in Thane West.We provide services like ...Show moreLast updated: 30+ days ago
- Promoted
B2B Client Success Associate
AmahaMumbai, Mumbai (district) Amaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr.
Neha Kirpal, a social entrepreneur and global ment...Show moreLast updated: 5 days ago
- Promoted
Performance Marketer for Paid Ads
TopHat HRThane, IN Tophat HR is a boutique consulting firm- We are an expert in tailored and comprehensive human resources consulting & management services.
Shift timings- 7 : 30 PM-3 : 30 AM IST, Monday- Friday.Our clien...Show moreLast updated: 30+ days ago
- Promoted
- New!
High Salary! Retention Marketing Manager
Ajmal Perfumes IndiaMumbai, Maharashtra, India About Ajmal Perfumes Ajmal Perfumes is one of the most trusted names in the world of fragrances — a legacy brand with over 70 years of excellence.
As a pioneer in the art of Arabian perfumery, Ajma...Show moreLast updated: less than 1 hour ago
- Promoted
Senior Executive - Performance Marketing
HubbleHoxMumbai, Maharashtra, India Plan, execute, and optimize performance marketing campaigns across Google Ads, Meta Ads, LinkedIn Ads, and other digital platforms.
Develop and manage paid media budgets, ensuring cost-effective spe...Show moreLast updated: 30+ days ago
- Promoted
Performance Marketing Executive
PilgrimMumbai, Maharashtra, India Performance Marketing Executive.We are seeking a motivated Performance Marketing specialist to join our team in Mumbai.Your expertise will be pivotal in ensuring our products gain visibility, achie...Show moreLast updated: 6 days ago
- Promoted
Performance Marketing Manager
The Face Shop India OfficialWorli, Maharashtra, India The Face Shop is one of our esteemed brands.We are dedicated to delivering high-quality skincare products to enhance our customers' beauty and well-being.
We are looking for a data-driven and ROI-fo...Show moreLast updated: 30+ days ago
- Promoted
Manager - Retention Marketing
Spectral ConsultantsMumbai, India Skill / 4-7 years in retention marketing, lifecycle marketing, or a similar role within the ecommerce or fashion industry.
Strong proficiency in data analysis, campaign performance tracking, and de...Show moreLast updated: 18 days ago
- Promoted
Senior Performance Marketer
SuperAGImumbai city, India SuperAGI is pioneering the future of Artificial General Intelligence with groundbreaking research and innovative AI products.
Our mission is to transform the future of applications through intellige...Show moreLast updated: 13 days ago
- Promoted
Performance Marketing Executive
HOWLMumbai, Maharashtra, India From launching homegrown brands to working with some of the biggest companies across the BFSI, Lifestyle, F&B, Real Estate, Entertainment and Quick Commerce sectors, HOWL has grown to a diversified...Show moreLast updated: 30+ days ago
- Promoted
Freelance Business Development Consultant
NAZZTECThane, IN We Are Looking for Freelance Business Development Consultants (Commission-Based).Remote – Any City in Saudi Arabia / India.
NAZZTEC | Industry : IT & Cyber Security.NAZZTEC is expanding across Saudi Ar...Show moreLast updated: 30+ days ago
- Promoted
Growth Marketer
GleantapThane, IN Gleantap is a fast-growing Customer Engagement Platform trusted by leading fitness, wellness, healthcare, and lifestyle brands.
We help businesses drive growth, improve retention, and automate engag...Show moreLast updated: 30+ days ago
- Promoted
- New!
Marketing Manager [Apply in 3 Minutes]
CloudFronts - AI First Microsoft Solutions PartnerMumbai, Maharashtra, India Experience : 8 + Years Relevant.Joining Period : Immediate to 30 Days.CloudFronts is a 100% Dynamics 365 focused Microsoft Solutions Partner helping Teams & Organizations worldwide solve their Comple...Show moreLast updated: 1 hour ago
- Promoted
Marketing Manager
CloudFronts - AI First Microsoft Solutions PartnerThane, IN Experience : 8 + Years Relevant.Joining Period : Immediate to 30 Days.CloudFronts is a 100% Dynamics 365 focused Microsoft Solutions Partner helping Teams & Organizations worldwide solve their Comple...Show moreLast updated: 30+ days ago
- Promoted
Retention Marketing - Senior Executive - CRM
NykaaMumbai, Maharashtra, India We are looking for a Retention Marketing Executive to join our dynamic team at Nykaa.The role involves driving customer engagement, retention, and loyalty through effective marketing strategies.The...Show moreLast updated: 19 days ago
- Promoted
Senior Brand Manager - LOVETC
Aditya Birla GroupWorli, Maharashtra, India Birla Cosmetics Private Limited.Birla Cosmetics, part of Office of Ananya Birla, is home to two of India’s most culturally relevant beauty brands : .
Crafted by world class perfumers, Contraband’s sce...Show moreLast updated: 18 days ago