Salesforce Architect

Job Title : Salesforce Platform Architect

Location : Bangalore, India

Experience Required : 10–15 Years

Certifications : Salesforce Certified (Platform Architect or equivalent)

Summary

We’re seeking a highly experienced and certified Salesforce platform architect with deep expertise

in Salesforce Platform Solutioning and Administration. This role is pivotal in bridging

business needs with technical execution, driving digital transformation across CRM initiatives in the

organization. You’ll lead Platform Architecture, solution design, stakeholder collaboration, and

platform optimization for high-impact service delivery.

Key Responsibilities

• Act as the strategic interface between business units and technical teams to align

Salesforce capabilities with programs / projects and business goals.

CRM centric programs in the enterprise.

center operations.

automation.

platforms (e.g., CTI, IVR).

driven service enhancements.

Skills & Qualifications

solutions across Financial Services Cloud, Data Cloud and Marketing Cloud.

Service Cloud Consultant, or Application Architect.

service analytics.

regulatory compliance.