key responsibilities (based on role) : handle inbound or outbound calls for sales, retention, insurance, or customer support.persuade or assist customers with queries, renewals, collections, or complaints.meet daily / weekly / monthly targets for sales or call quality.maintain accurate customer records using crm.follow compliance guidelines and quality benchmarks.job details : shift timings (rotational day shifts) : 08 : 00 am to 05 : 00 pm09 : 00 am to 06 : 00 pm10 : 00 am to 07 : 00 pm11 : 00 am to 08 : 00 pm(sbi process only) : 9 : 30 am to 6 : 30 pm(basic process) : 10 : 00 am to 07 : 00 pm working days : monday to saturdayweekly off : rotational / fixed sunday off (based on process)
Experience
0 - 1 Years
No. of Openings
999
Education
12th Pass
Role
BPO Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
( Male / Female )
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai
Customer Support Executive • navi mumbai, India